Regional Operations Director

About the role

This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance.

Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region.

Reports to: Co-Chief Operating Officer

Key duties and responsibilities

Operational Leadership

Provide strategic and operational oversight for all care homes and services within the East region

Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements

Conduct regular structured visits to homes, maintaini...