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Regional Ocean Booking and Documentation Manager – India, Middle East and Africa

Maersk · pune, maharashtra, India

Location
pune
Job Type
Full-time
Posted
July 06, 2026

Job Description

Job Summary:

We are looking for a Booking & Documentation Process Manager to handle and improve the end-to-end booking/Documentation process for ocean shipments. The role involves managing customer bookings/Documentation, coordinating with internal teams, and ensuring smooth and timely processing with good customer experience.

Key Responsibilities:

  • Oversee end-to-end shipping booking and documentation for import/export.
  • Develop efficient, error-free documentation systems to meet organizational and customer needs.
  • Ensure prompt confirmations and follow-ups with customers and internal stakeholders; manage exceptions effectively.
  • Coordinate across operations, pricing, vessel teams, and other stakeholders.
  • Monitor processes, identify gaps, and implement improvements to optimize service.
  • Lead digital initiatives to enhance platform adoption and drive digitalization opportunities.
  • Foster customer-f...

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