Regional Customer Care Manager - APAC Aftermarket

JBT Marel in Singapore, Malaysia and Indonesia region seeks a Customer Care Manager to drive high levels of customer satisfaction and profitable growth in the aftermarket business. You will be the primary relationship owner, translating customer needs into value-added service, contract, spare parts, modifications, and upgrades across the full customer journey.

The role requires strong sales and negotiation skills, collaboration with Field Service, SAMs, KAMs and Sales, and willingness to travel