Regional Client Engagement Leader, EMEA

Regional Client Engagement Leader, EMEALocation: AIG Office in Luxembourg/Germany/France/Italy/SpainThe Regional Client Engagement Leader, EMEA, reporting into the Head of CBE, EMEA and being part of the EMEA Distribution team, leads our client strategy, focusing on deepening customer relationships, driving loyalty, and translating client needs into business growth by overseeing client experience, retention, and service across the EMEA region, acting as the major and top tier clients' internal advocate to align operations (CBE, MarCom and Support) with customer value. This role will leverage data for insights to enhance offerings beyond traditional risk transfer and will deliver on AIG EMEA’s top line growth objectives and budget through Major Accounts relationship management.What you need to know:Core ResponsibilitiesClient Advocacy: Representing the client's perspective across the organization.Experience Enhancement: Improving Net Promoter Score (NPS), customer satisfaction (CSAT), a...