Location
taguig
Job Type
Full-time
Posted
June 22, 2026
Job Description
1. Team Leadership – Lead, coach, and manage team; set/meet KPIs; review performance; manage schedules.
2. Operations – Oversee engagement, ensure hiring goals, track metrics, fix process gaps, handle escalations.
3. Engagement – Guide job matching, improve candidate readiness, schedule interviews, maintain relationships.
QUALIFICATIONS
- 3+ yrs contact center/recruitment; 1+ yr lead role.
- Strong leadership, English skills, and workflow management.
- US night shift, tool proficiency, high call volume comfort.
- US RPO/volume hiring, CRM/ATS use, scaling/startup experience.
- Coaching passion, sales/customer support results.
- System building, large team leadership, persuasion skills.