Receptionist/Administrator

We are looking for a new receptionist/administrator to work in our small, but unique GP Practice in Nantwich. As a member of the practice team, you will demonstrate autonomy and initiative when required, using resourcefulness, your own judgement, common sense, and local knowledge to respond to patients’ enquiries and requests. You should have excellent communication skills.

Main duties of the job

• Greet all patients on arrival in a friendly, helpful manner, directing them to the appropriate health care professional.
• Answer the telephone, dealing with or redirecting enquiries.
• Monitor and signpost effectively patient requests from our online consultation platform, PATCHs.
• Create new and follow up appointments.
• Accept messages for all of our clinical team.
• Process requests for repeat prescriptions.
• Open mail and distribute appropriately.
• Arrange hospital transport for patients requiring thi...