Location
Ras Al-Khaimah
Job Type
full-time
Posted
July 09, 2026
Job Description
Job Description
As a Receptionist at SO/ Ras Al Khaimah, part of the All-Inclusive Collection, you will be the first point of contact for all guests, ensuring a welcoming, efficient, and seamless experience. You will handle check-ins and check-outs, provide information about the hotel, and assist with guest requests while reflecting the bold, playful, and stylish identity of the SO/ brand.
Key Responsibilities:
- Welcome and greet guests warmly, creating a positive first impression of the hotel.
- Handle guest check-in and check-out processes accurately and efficiently.
- Manage reservations, room assignments, and updates using the Property Management System (PMS).
- Respond promptly and professionally to guest inquiries, requests, and complaints.
- Provide information about hotel facilities, services, promotions, and local attractions.
- Coordinate with housekeeping, bell, and c...