Receptionist

Job Description

Job Purpose

The Receptionist serves as the first point of contact for customers, guests, suppliers, and potential clients, setting the tone for their experience with Wasl. This role requires a consistently professional, calm, courteous demeanor and a positive attitude. A successful receptionist will demonstrate attentiveness, confidentiality, and discretion, and exhibit dependability, initiative, and loyalty to maintain the high standards of Wasl.

Key Responsibilities and Performance Standards

1. Reception and Customer Service

• Create a warm, welcoming, and friendly environment.
• Meet and greet customers, guests, suppliers, and potential clients in a courteous, professional manner.
• Direct or escort visitors to the relevant employee or department, as needed.
• Host visitors while they wait and offer necessary assistance or amenities.
• Receive 95% positive feedback on visi...