Real-Time Workforce Analyst

TDCX Group in Singapore is seeking candidates to monitor contact volume traffic and support operations. The role involves collaborating with technology and management teams to ensure optimal agent productivity and adherence to schedules.

Ideal candidates should have a relevant diploma or degree, with at least 2 years of experience. Strong communication skills and the ability to analyze data are essential. TDCX offers an attractive remuneration package and a positive work culture.