Job Description
We're Hiring: RCS Operational Support Officer!
We are seeking a highly skilled Payments Disputes and Billing Error Subject Matter Expert
(SME) with deep expertise in Regulation E and Z billing error requirements, as well as Visa
and Mastercard payment network rules. The ideal candidate can rapidly interpret complex
network regulations, translate requirements into clear operational guidance, and ensure our teams
resolve consumer billing errors accurately, timely, and in compliance with regulatory and network obligations.
This role is critical to supporting our dispute operations and strengthening our ability to navigate
evolving payment network frameworks (e.g, VROL, MCOM) and regulatory expectations.
Key Responsibilities
Regulatory and Billing Error Expertise
● Serve as the SME fo...