Job Description
We're the UK’s leading business telephony and cloud communications provider.
Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.
Join our Team as a Queue Controller!
Location: Whiteley (Office based)
Salary: £26,500 Per Annum + KPI Bonus
Hours: Monday – Friday 08:30 – 17:00
About the role:
This is a fast‑paced, impact‑driven role for someone who thrives on keeping operations moving and customers happy. As Queue Controller you’ll be the heartbeat of our Technical Support function — ensuring every case is progressing, every engineer is supported, and every customer feels the benefit of a smooth, well‑managed service experience. You’ll bring a relentless customer‑first mindset, sharp operational awareness, and th...