Quality Team Lead: BPO QA & Performance Leader (On-site)

A human resources consulting firm in Quezon City is seeking a Quality Team Lead to manage the quality assurance team, ensuring that products and services meet company standards. You will monitor performance, implement quality improvement initiatives, and drive compliance with processes. The ideal candidate has at least 2 years of relevant BPO experience. This role requires excellent communication and people management skills, and the position is on-site with a shifting schedule.
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