Job Description
Assistant Manager – Quality Excellence (QE AM) for EXL, Cape Town CBD Offices
Lead Quality. Influence Strategy. Drive Performance Excellence.
Are you a strong people leader with a passion for quality, governance, and continuous improvement?
Do you thrive in a fast-paced environment where you can shape performance, elevate standards, and drive measurable business impact?
This is your opportunity to step into a high-visibility leadership role where you will not only lead a team, but also play a key role in strengthening operational excellence, influencing stakeholders, and embedding a culture of quality across the business.
About the Role
As the Assistant Manager – Quality Excellence , you will be responsible for leading and supporting a high-performing Quality team while ensuring delivery against SLA targets, reporting accuracy, process compliance, and continuous improvement objectives. The role also partners...