Quality Manager Content Moderation

Crescendo Staffing and Business Consulting Inc.

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

Quality Assurance Manager – Content Moderation / AI Campaign

Permanent / Full-Time

Job Summary:

We are seeking an experienced Quality Assurance Manager with at least 3 years of quality management experience in a BPO environment, preferably in content moderation or AI campaign operations. The role is responsible for developing quality strategies, managing QA teams, monitoring performance, and driving continuous improvement initiatives to ensure high standards of accuracy, compliance, and efficiency.

Key Responsibilities:

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