Job Description
The Quality Manager at FAENA Red Sea is responsible for overseeing the development, implementation, and continuous improvement of quality standards across all departments of the property. This role plays a key part in ensuring a consistently exceptional guest experience that reflects FAENA’s signature of excellence and attention to detail.
Working closely with department heads and leadership, the Quality Manager supports operational teams by embedding a culture of excellence, accountability, and innovation—driving service consistency, compliance, and guest satisfaction.
Key Responsibilities
Quality Assurance & Compliance
Design, implement, and monitor property-wide quality assurance programs, SOPs, and service standards.
Conduct regular audits and inspections across all operational areas to ensure compliance with brand, health, safety, and regulatory standar...