Quality Improvement Manager

Reports to: Chief Operating Officer

Deadline: Open until Filled

Position Status: Term Contract

Position Summary

The Quality Improvement Manager leads organizational quality, accreditation readiness, complaints management, incident management, policy governance, and compliance systems across Siksika Health Services. The role holds primary accountability for the development, coordination, and maintenance of organizational policies, procedures, complaints processes, incident management systems, and quality frameworks, ensuring alignment with accreditation standards, legislation, and organizational priorities.

This position operates with delegated authority to manage the full policy lifecycle, oversee the organizational complaints and incident management systems, coordinate compliance activities, and lead quality improvement initiatives across departments. The role exists to operationalize governance decisions, ensure risks...