Quality Engagement Engineer (Semiconductor Industry)

Job Opening: Quality Engagement Engineer (Semiconductor Industry)

Our Penang client is hiring Quality Engagement Engineer to act as the key liaison between customers and internal teams on quality-related matters. This role is responsible for managing customer concerns, driving issue resolution, supporting audits, and ensuring products and processes meet customer expectations and industry standards. The ideal candidate is customer-focused, analytical, and passionate about continuous improvement and quality excellence.

Key Responsibilities

Customer Quality Management

• Serve as the primary contact for customer quality-related inquiries and concerns.


• Coordinate investigations and resolution of customer complaints, product quality issues, and technical inquiries.


• Act as the internal voice of the cust...