Quality Assurance Specialist

Description
We are looking for a detail-oriented Data Entry Specialist to support our client within the Non-Profit sector in Portland, Oregon. This Contract opportunity is ideal for someone who is interested in trengthening organizational effectiveness and compliance through the investigation and resolution of complex concerns, complaints, and sensitive matters. We're looking for someone who is skilled in gathering facts, maintaining confidentiality, identifying root causes, and delivering timely, well-documented resolutions while supporting diverse populations with professionalism and empathy.


Responsibilities:

• Review records and supporting documentation to determine eligibility, accuracy, and compliance with established guidelines.

• Apply policies and procedures to make determinations, document findings, and communicate outcomes clearly.

• Investigate discrepancies, incomplete information, and service-related concerns, resolving issues...