Quality Assurance (QA) Specialist

Cerebrocare · Monterrey, Nuevo Leon, Mexico

Location
Monterrey
Job Type
Full-time
Posted
June 25, 2026

Job Description

Quality Assurance (QA) Specialist  Position Overview We are seeking a detail-oriented and motivated Quality Assurance (QA) Specialist to join our growing neurology practice.


The QA Specialist will play a key role in ensuring exceptional patient experiences by monitoring employee interactions with patients, evaluating compliance with HIPAA regulations, and promoting high standards of customer service.


This position is ideal for someone who is passionate about coaching, employee development, and continuous improvement.


The successful candidate will provide constructive feedback, support performance enhancement initiatives, and help foster a positive work environment where team members feel encouraged to grow and succeed.


Employment Type Independent Contractor Work Schedule Monday through Friday Work Location This position will begin as fully remote .


Starting in August, it may transition to a hybrid work model , requiring some in-...

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