QUALITY ASSURANCE EVALUATOR (TRAINER)

Summary About the position: This position is located at the Kanto Lodge, Yokota AB. This is Regular Full Time Position, 35-40 hours a week. Responsibilities Inspect lodging rooms, buildings, grounds, parking lots and other areas such as offices, day rooms, hallways and storage areas for quality and quantity of work performed by all employees. Evaluates and updates all general room instructions to include: guest directories, fire evacuation procedures, equipment instructions, sundry price listings, and informational signage. Corrects publications as required. Reviews guest feedback, analyzes data, and informs Lodging Manager of issues or areas requiring correction. Tracks trends in performance and conducts hospitality specific training to improve overall guest service and compliance with established standards. Responsible for monitoring the Lodging Educational Institute training program in accordance with Air Force Lodging standards. Works with section supervisors to determine training ...