Quality Assurance Analyst

Quality Assurance Analyst

Do work that matters
As a Quality Assurance Analyst within RBS Controls & Customer Outcomes, AI Quality Assurance, you will play a key role in ensuring the safe and responsible use of Generative AI across CommBank.
 

You will review interactions between users and CommBank Companion, applying a structured quality assurance framework to assess whether responses are relevant, accurate, and aligned to approved guidance, risk frameworks, and regulatory expectations. Your work will directly support consistent, high-quality customer outcomes and responsible innovation.
 

See yourself in our team
The AI Quality Assurance team provid...