Qualified passenger vehicle technician (dealership) - western cape, somerset west

Responsibilities To provide excellent customer service by accurately completing servicing and repair orders within the allocated time and optimising productivity of the Service Department To ensure that the customer is confident that his interests and the safety of his vehicle are of the highest priority and that the Technician has the ability and resources to address any problems that the customer may experience Complete servicing and repair orders efficiently and timeously within the allocated time Achieve workshop labour targets by working efficiently and up-selling where possible Diagnosing customer problems, providing appropriate solutions and communicating these effectively Ensure parts are ordered timeously, and booked out to Job Cards to enable timeous repair completion To keep informed on the changes in technology by attending training, reading bulletins and acquiring the knowledge to serve customers’ needs To support the Service Manager and Foreman with tasks that are benefic...