QA Supervisor / Operations (ABA)

Job Opening: QA Supervisor / Operations (ABA)

Location: Remote (South Africa, working US Hours 9 AM - 5 PM EST)

Employment Type: Full-Time

Overview

We are seeking a proactive and detail-oriented QA Supervisor / Operations professional to oversee quality assurance processes for ABA sessions while supporting therapist training and system adoption. This role plays a key part in ensuring service quality, compliance, and consistency across therapy delivery.

The ideal candidate is tech-savvy, personable, and confident in building strong working relationships with therapists, while maintaining high standards of quality and operational efficiency.

Key Responsibilities

• Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards
• Monitor session data and documentation within CentralReach (or similar CRM systems)
• Ident...