QA Specialist: Elevate Customer Interactions & Compliance

CallForce in Sandton, South Africa, is seeking a Quality Assurance Agent responsible for monitoring inbound and outbound customer interactions. You'll ensure agents meet performance standards and identify areas for improvement.

This role requires excellent communication skills and a minimum of 1–2 years in a quality assurance role, preferably in a SALES or financial services environment. Join us to help enhance our customer service quality.