Location
singapore
Job Type
Full-time
Posted
June 18, 2026
Job Description
Job Description Summary
- CQE plays a crucial role in ensuring that a company’s products meet customer quality expectations and requirements
- Acts as a bridge between internal operations (production, engineering) and external customers
- Particularly relevant in industries such as automotive, electronics, and manufacturing
- Act as the main point of contact for all quality-related concerns from customers
- Communicate clearly and effectively with customers regarding product quality, complaints, or issues
- Investigate customer complaints and identify root causes using tools such as 5 Whys, Fishbone diagrams, and 8D reports
- Lead and coordinate problem-solving teams to resolve quality issues
- Ensure timely and effective implementation of corrective and preventive actions (CAPA) ...