Location
manchester
Job Type
Full-time
Posted
July 01, 2026
Job Description
Quality Assurance / Customer Operations
Location: Manchester. Work: 3 days per week in office.
Responsibilities
- Conduct technical audits of end‑to‑end financial crime cases, ensuring full compliance with regulatory standards and internal risk appetite.
- Monitor and assess adherence to Service Level Agreements (SLAs) to guarantee timely risk mitigation without compromising investigative depth.
- Proactively identify emerging risks, procedural gaps, or near‑misses and raise significant findings to senior stakeholders.
- Develop comprehensive monthly Management Information reports that translate audit data into actionable business insights.
- Analyze trends and root causes across the department to provide strategic feedback, shaping training, policy updates, and operational processes.
Qualifications
- Experienced Investigator with a solid background in Financial Crime, AML and KYC. ...