Pure Email for Non-Voice Booking & Reservations Agent - CSR

We are looking for detail-oriented and reliable individuals to handle booking and reservation tasks in a pure non-voice environment. This role is ideal for beginners, fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls required.



Key Responsibilities



Process booking and reservation requests through online systems

Update, modify, or cancel reservations as needed

Respond to customer inquiries via chat or email only

Ensure all booking details are accurate and complete

Follow step-by-step guidelines and company procedures

Maintain organized records and data entries

Coordinate with internal teams when necessary

Qualifications



No prior experience required (training will be provided)

Basic computer skills and ability to navigate online systems

Good written communication skills

Attention to detail and accuracy

Willingness to learn and...