Project Manager / Support Service Manager

HK45 DXC Technology Enterprise Services (Hong Kong) Limited · Hong Kong, Hong Kong, Hong Kong

Location

Hong Kong

Job Type

Full time

Posted

July 16, 2026

Job Description

Job Description:
Role Summary
Lead end-to-end delivery of IT implementation projects and manage support & maintenance contracts for mission-critical systems serving enterprise clients, including government departments and the Hong Kong International Airport.
Key Responsibilities
Lead full project lifecycle — planning, execution, monitoring, and closure — ensuring on-time, on-budget, on-quality delivery
Manage support & maintenance contracts including SLA management, incident resolution, and continuous service improvement
Serve as primary client contact; manage stakeholder expectations, progress reporting, and steering committees
Lead cross-functional project teams; assign tasks, monitor deliverables, and mentor team members
Identify, assess, and mitigate project risks; escalate critical issues with recommended actions
Coordinate third-party vendors and subcontractors for seamless delivery
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