Project and Process Manager – Digital Customer Experience

If you are a Project and Process Manager – Digital Customer Experience professional Iooking for an opportunity to grow your career, this role offers the chance to lead meaningful projects and shape scalable, customer-focused processes within Emerson’s Digital Customer Experience organization. Reporting to the Director of Digital Customer Experience, you will guide projects of moderate to high complexity from concept through delivery while continuously improving the ways teams work together. By combining project execution with process excellence, you will help deliver outstanding digital experiences that drive customer satisfaction, operational efficiency, and business growth.In This Role, Your Responsibilities Will Be:

Lead end-to-end delivery of multiple digital customer experience projects, ensuring alignment to scope, timeline, budget, and quality expectations.

Build and maintain clear project plans, including milestones, dependencies, resource needs, risks, and co...