Program Manager, Operations AI & Automation

Drive innovative digitization initiatives with Manulife as a Program Manager in Toronto. Lead cross-functional teams to deliver AI and automation projects while enhancing operational efficiency.As a Program Manager in Operations AI & Automation, you will be pivotal in executing AI and intelligent automation strategies. Your focus will be on stakeholder engagement, planning, and managing various workstreams effectively, ensuring alignment with program goals. You will identify process improvement opportunities and support innovative solutions to deliver measurable business value.Key Responsibilities:
• Coordinate the delivery of AI and automation initiatives
• Translate strategy into actionable project plans
• Manage risks, dependencies, and track project progress
• Prepare structured communications for stakeholders
• Evaluate automation opportunities for optimal impactRequirements:
• 5-8+ years in program management with a digital focus
• Strong skills in stakeholde...