Program Manager, Loyalty Performance and Insights

How you'll help us Keep Climbing (overview & key responsibilities)

Delta has built one of the world’s leading loyalty programs by investing in
innovative and creative ways to engage new and existing members. We have
seen record-setting growth, strong net promoter scores, expansion of
world-class partnerships, and our loyalty program is the key foundation of
our successful co-brand card program portfolio that is growing well over
industry rates.

The right candidate for this role has a growth mindset and experience in
revealing insights by navigating loyalty, commercial, and financial data. As
an individual contributor, they will independently lead high-impact
analytical workstreams and partner cross-functionally to influence business
outcomes across the organization.

They will lead and perform some of the following:

+ Perform ad-hoc analysis and identify key insights on loyalty datathat supports business decisioning across t...