Program Manager (Customer Care Manager)

**Summary**:
We are looking for an experienced leader for program management which will be the primary contact for several OEM customers. Adept in overseeing the progress of Operations, NPI, Customer Service and Quality projects. Experienced in working collaboratively with other department and leading staff members. Skilled in evaluating project milestones and progress in a way that’s conducted to archiving results in a timely manner.
**Education**:
- Bachelor´s degree
**Experience / knowledge required**:
- Bilingual English & Spanish (Reading, Written and spoken)
- 5+ years’ experience as project/program management and customer service focus
- APQP experience
- Ability to work in a stressful time driven environment
- Ability to effectively prepare and present information to customers, management, and work groups.
**Main functions**:
- Improve the customer perception based on data and results.
- Full oriented in the execution of actions committed wit...