Job Description
Order & Backlog Management: Managing Customer demand and Purchase Order. Tracking of backlog to ensure ship dates align with what was promised and monitor On Time Delivery (OTD).
Engineering Change Support: Coordinating the administrative side of Engineering Change Notice (ECN). This involves updating part numbers, Bills of Materials (BOM), and ensuring the Operations is building the correct version of a product.
Material & Inventory Tracking: Monitoring Excess & Obsolete (E&O) inventory. Flag parts that are no longer needed due to design changes and help the PM calculate the financial liability to be charged back to the customer.
Customer Communication: Serving as the first line of contact for routine inquiries, such as shipping status, tracking numbers, and Return Material Authorization (RMA) updates for repairs.
Shipping & Logistics Coordination: Working with the warehous...