Profile Generation Manager

Job Overview
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The Profile Generation Manager is a technical role responsible for ensuring effective and efficient profile generation operations, overseeing capacity planning, managing costs, budgets and ensuring customer demands are met without breaching agreements. The position requires a deep understanding of service operations, project management, ITIL processes, and telecom and/or OEM solutions.
Responsibilities
Ensure effective and efficient profile generation operations, including task distribution, planning and prioritization according to customer demands and budget.
Implement profile generation strategy.
Deliver services based on committed service availability, SLA and OLA requirements for deployed services.
Plan and manage capacity for profile generation operations and anticipate needs with input from engineers.
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