Professional Services Manager at Foundant

Lead and enhance client satisfaction as the Professional Services Manager with Foundant in a remote-first environment. Drive successful software solutions and manage customer engagements effectively.

In this strategic role, you will head a diverse team, including Project Managers and Consultants, to ensure optimal adoption of Foundant products. You’ll oversee a client portfolio, set performance targets, and ensure high-quality implementations while collaborating across teams to maximize client success.

Key Responsibilities: • Lead end-to-end implementations of Foundant software • Manage a client portfolio focusing on performance indicators • Collaborate with cross-departmental leaders for alignment • Develop and coach team members to excel professionally • Document and check processes for operational efficiency

Requirements: • 5+ years in Client Delivery or Professional Services • 2+ years managing teams of over 10 people • Familiarity with Salesforce and pro...