Job Description
Role Overview
The individual will form part of a small team responsible for the support of global trading applications. The Support Engineer plays a critical role in maintaining the stability, performance, and operational reliability of a complex global trading platform. The role requires deep technical and functional expertise for resolution of escalated issues, supports global operational workflows across multiple regions, and ensures the platform runs consistently throughout daily trading cycles. This position involves monitoring system health, analysing incidents, coordinating changes and releases. It requires strong troubleshooting skills, an understanding of electronic trading workflows, and the ability to collaborate effectively with a wide range of technical and business teams. The Support Engineer ensures seamless daily operations, rapid incident response, accurate stakeholder communication, and proactive identification of risks or emerging issues. As the platf...