Product Support Coordinator

Our client is a well-established and growing business looking to recruit a Product Support Co-ordinator to join their friendly team. This is a busy and varied role where you'll be the first point of contact for customers, providing a professional and efficient service via telephone and email. You'll play an important part in ensuring enquiries are handled effectively, orders are processed accurately, and customers receive a positive experience throughout their journey.

* Based in Epsom

* c£27,000 salary

* Monday – Friday, 9am – 5.30pm

* Parking on site

Key Responsibilities

* Respond to customer enquiries via telephone and email in a timely and professional manner.

* Resolve customer issues and complaints, identifying appropriate solutions.

* Process customer orders, requests and amendments accurately.

* Maintain and update customer records using internal systems.

* Provide customers with clear infor...