Product Support Analyst: Triage & Resolve Technical Issues

A company in the support operations sector is seeking a detail-oriented Product Support Analyst in Iloilo City, Philippines. You will manage product-related tickets, conduct investigations, and collaborate with teams to resolve issues effectively. The ideal candidate possesses strong analytical skills, familiarity with ticketing systems, and is fluent in English. This mid-level role requires a minimum of 2 years' experience in QA or software testing, with a focus on the insurance or financial services sectors. Competitive salary and performance bonuses are included.
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