Location
sao paulo
Job Type
Full-time
Posted
June 26, 2026
Job Description
Hi, I'm
Juliana Restrepo,
your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do
- You will report to Service Desk Director to contribute toward being in direct contact with the customer and serving as an important part of the Service Desk while answering questions, creating initial tickets, and facilitating the initial call from external customer inquiries or incidents.
- You will work with external Vendors involved with an incident resolution for the customer and internally with all departments that need to be involved with client incident resolution on any hardware, network, or software outages or questions related to CSG products.
- Maintain contact w...
Juliana Restrepo,
your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do
- You will report to Service Desk Director to contribute toward being in direct contact with the customer and serving as an important part of the Service Desk while answering questions, creating initial tickets, and facilitating the initial call from external customer inquiries or incidents.
- You will work with external Vendors involved with an incident resolution for the customer and internally with all departments that need to be involved with client incident resolution on any hardware, network, or software outages or questions related to CSG products.
- Maintain contact w...