Job Description
Description
:The Product Support Account Manager is responsible for maximising revenue and profitability across parts and service sales through the effective management and development of a portfolio of new and existing customer accounts.
You will play a key role in driving growth, strengthening customer relationships, and identifying new opportunities across aftermarket services. Acting as a trusted advisor to customers, you will promote tailored support solutions while collaborating internally to deliver best-in-class service and achieve ambitious sales targets.
Responsibilities:
Manage and develop an assigned portfolio of customer accounts to grow parts and service revenue while maintaining target profitability
Identify and convert new business opportunities, including lapsed accounts and campaign-driven leads
Establish and grow Customer Value Agreements (CVA’s) with key and high-potential customers