Product Operations & Training Lead

SHOPLINE in Malaysia is looking for a candidate to enhance their help center's quality and conduct internal product training. Applicants should have a Bachelor’s Degree and 2-3 years of experience in eCommerce or SaaS. The role involves translating quality measures, analyzing merchant issues, and collaborating with teams on product improvements. Excellent communication skills in English and Mandarin are required, along with a self-motivated attitude and strong multitasking abilities.
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