Location
barcelona
Job Type
Full-time
Posted
July 07, 2026
Job Description
Responsibilities
- This position is based fully on‑site at our Barcelona office.
- Play a key role in the operation, deployment, and continuous improvement of digital products supporting marketing, sales, and aftersales activities.
- Act as a bridge between European business teams and HQ Product and R&D teams.
- Contribute to building efficient, data‑driven, and user‑oriented digital operations across Europe.
- Oversee the daily operation and maintenance of overseas digital products supporting marketing, sales, and aftersales service functions.
- Act as the key liaison between European markets and headquarters, coordinating cross‑functional resources to solve operational issues and complex incidents.
- Ensure incidents are properly logged, tracked, classified, and resolved according to defined service levels and internal procedures.
- Manage the full incident lifecycle, including identification, root cause anal...