Product Operation Manager - Trust and Safety

About the team

:The T&S GenAI & Emerging Product team's mission is to empower the development of GenAI models and applications. We do this by building a world-class safety, testing, and risk management system that ensures GenAI innovations are launched responsibly. Responsibilities
- Responsible for content safety operations for GenAI products
- [User operation] Manage the GenAI safety oncall process and goal, respond to user/customer/biz questions/feedback about online cases, provide short term solutions and route to Product if mid/long-term solution is needed
- [Data operation] Based on the online monitor, conduct leakage/overkill case analysis to determine whether they stem from strategy problems, model/safety model drift, policy issue, or new malicious practices
- [Enforcement operation] Execute rapid operational strategy adjustments after the case analysis. And drive product and policy teams to make strategy or rules adjustments if needed
- [Platform operatio...