Product Officer, Solutions Development & Experience

We are looking for a Product Officer to take a lead role in ensuring the stability, reliability, and continuity of enterprise products across their lifecycle. This role sits at the center of product operations, service assurance, and cross-functional coordination, working closely with Network, IT, Cybersecurity, and Managed Services teams.

If you enjoy solving complex operational problems, leading incident resolution, and owning outcomes end-to-end, this role is for you.

What you will do

• Act as a primary owner for product-wide service assurance and operational stability.
• Coordinate with Network, IT, Cybersecurity, and Managed Services partners to resolve product-impacting incidents.
• Lead solution development efforts for product-wide issues and enhancements.
• Prioritize and manage disruptions that affect revenue reporting and customer commitments.
• Drive root-cause analysis and preventive action plans with platform a...