Product Executive/Engineer

Job Description :

We are seeking a dedicated and knowledgeable Product Executive to join our team. The ideal candidate will focus on becoming an expert in our water quality instruments and their applications. This role requires a minimum of 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes. The successful candidate will possess excellent communication skills, be detail-oriented, and have a strong willingness to learn.

Key Responsibilities :

• Develop a deep understanding of our water quality instruments and their applications.
• Provide excellent technical support to distributors and internal teams.
• Conduct hands-on testing and troubleshooting of our products.
• Process warranty claims, provide return goods authorization (RGA) numbers, and monitor shipments of warranty replacements.
• Collaborate with our graphics designer to prepa...