Product Designer for Contact Center

Product Designer for Contact Center
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.

Verisure is seeking a talented, highly analytical, and hands‑on Product Designer for Contact Center to lead the development of a set of marketing contact center technical solutions to solve challenging problems and delight customers.

In this position you will be tasked with liaising between the contact center business needs and the IT teams to design and implement solutions across our countries. This is an exceptional opportunity to help define and implement the Verisure tech strategy for contact center across our markets.

You will own the roadmap to define, build, and launch new ways for contact center agents to manage calls with interested customers and to measure the whole lifecycle of a lead. You will partner with both business and technology leadership in initiating, prioritizing, own...