Process Improvement & Service Design Lead – Tech Services

The Auckland Council Graduate, Intern and Cadet Programmes seek a Service Improvement Advisor to drive service and process improvement across Technology Services. You will lead initiatives, engage with stakeholders, and design improvements aimed at enhancing customer experience.

We’re looking for individuals who excel at mapping processes, fostering collaboration, and possess a customer-centric approach. Join a collaborative team offering opportunities for training and development in a flexible, hybrid working environment.