Process engineer

Process Engineer (AI & Automation) | Somerset West (Hybrid)

Most banking process roles are about stripping out human errors from manual paper trails. This role is completely different.

An established retail giant is launching a financial services wing from the ground up, with an internal launch set for October and a public go-live in April 2027.

They are hiring a Business Process Engineer to serve as the design authority for their AI and automation architecture across conversational banking, contact centres, and back-office workflows.

What is in it for you?

Design Authority: You are not just executing someone else's strategy. You will own the AI and automation solution designs from problem definition to measurable deployment.

Cutting-Edge Stack: You get to design agentic AI solutions, defining prompt architectures, orchestration logic, and tool-use patterns rather than maintaining legacy infrastructure.

High Autonomy: This division operat...