Problem Manager – ITIL Incident & Banking Lead

A leading technology recruitment agency is seeking a Problem Manager based in Singapore. This role involves establishing the problem management framework, leading investigations for major incidents, and managing problem records using ITIL processes. The ideal candidate will have at least 6 years of experience in incident/problem management, ideally within banking or financial services. Proficiency in ServiceNow is essential. This opportunity offers a chance to significantly impact operational efficiency and problem resolution strategies.
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