Problem Manager-Core

Cradlepoint is looking for a talented Problem Manager - Core who will showcase strong technology leadership skills for our Core and Cloud domains. In this pivotal role, you'll be a crucial part of our Managed Services deliveries, in accordance with the needs of the Cradlepoint Operations Engine. What You Will Do: Key Responsibilities Apply your Core and Cloud domain expertise in a supportive role with the Automated Operations team. Develop and maintain automated solutions, as well as troubleshoot potential automation component issues. Strive to enhance recovery processes and service delivery methodologies. Reveal potential system failures by performing trend analyses. Contribute to Impact Analysis for changes and business requirements. Encourage competence development within the technical and domain support teams. The Skills You Bring: Required Qualifications Cradlepoint Operations Engine - Mode Of Operations. Cradlepoint Customer Experience Assurance (CEA) Competence. Overall understa...